Pet Boarding and Grooming

MONDAY- FRIDAY, 9am - 4pm and SATURDAY, 9am - 1pm

We are not open for pick up and drop off on Sundays or major holidays.

We do not offer long term boarding (two-three week max to prevent kennel stress depending on your dog). 

*Suggestion: Book in advance or tentatively! It's easier to take you off the list than to add you on! We fill very quickly for summertime, major holidays and school vacations - it's best to book as soon as you can as major holidays typically fill a couple months in advance. We do not charge for cancellations or date adjustments but we kindly ask for as much notice as possible of a cancellation or date adjustment.

Note: We do not charge you for bringing your pet's own bedding or food, for us providing beds/blankets or food, extra water, washing items, or giving medications. You shouldn't have to pay extra for your pet's basic well being, survival and comfort needs. Our board rate is a flat rate for cats and dogs and includes all necessary care and then some!

For Dogs:  Additional fees would only include Playtimes and grooming services at your request.

Our boarding rate for dogs is $35/night per dog. For families with three or more pets together, we offer a 10% discount off of the boarding rate per pet. Pricing does not change for dogs staying in the same or separate runs and is not based off pet or run size.

Extras:

Individual playtimes are $7.00 per 15min session - offered seven days a week. This is not a group play session, it simply allows your dog time to run free outside and socialize with us. The kennel does not offer any dog-on-dog interaction for safety reasons - all runs and activities are individual and supervised.

We will gladly administer any non-injectable medications your dog may be on at no extra cost. This includes veterinarian prescribed medications in pill, drop or gel form, flea/tick preventatives or OTC supplements (eye drops, oral or topical applications are acceptable). 

Note: We do not take diabetic dogs, any dogs requiring any other form of subcutaneous medications, dogs that have seizures and are on seizure medication or dogs on active chemo meds. We advise medical-boarding for dogs with these or other serious health issues so they're properly monitored and have medical attention readily available if needed. 

Grooming services are available at the end of your dog's stay so they go home fresh and clean! This usually happens the day before or day of their departure depending on your pick up time. A bath or groom must be requested at the time you create a reservation to ensure we add your pet to the day's grooming list and have time to get it done. If a bath or groom is requested the day of drop off, we cannot guarantee availability depending on how many regular grooming appointments there are for the day (nail trims may be requested at any time since they're so quick to do).

Dogs found with fleas in the kennel will be given a flea bath at the owner's expense (we will inform you) to prevent spread to other pets in the facility. Flea/tick preventatives are not required but are recommended.

All dogs are to be 16+ weeks of age and have completed all series of booster shots. Proof of current Bordetella (Kennel Cough), Distemper and Rabies vaccinations are required to be emailed from you or your veterinary office or brought in to us prior to their arrival to ensure all requirements are met. Any missing or overdue vaccinations will prevent them staying with us so be sure we have up to date records!
As well as current vaccines, the state of Connecticut also requires that we obtain proof of your dog's current town license. Please have a hardcopy of the registration handy to email or bring in, we cannot accept just the tag alone. 

• Individual runs with indoor/outdoor access via doggie door
• Double or XXL runs available for multiple dogs or giant breeds
• Automatic water systems in each run
• Air conditioning and heating year round
• We clean and disinfect indoor and outdoor runs daily
• Each dog provided with a raised cot-style Kuranda bed and soft blankets to keep them comfy and cozy (you're welcome to bring their own bedding)
• We provide food and water dishes - raised/slow feeders available upon request and/or used at our discretion (fast eaters, bloat risk dogs, etc)
• Fridge and freezer available for home-cooked meals or wet food storage
• We can provide KLN Nutrisource brand lamb and rice dry/wet food (with grains) if needed but we advise bringing their own food to avoid tummy upset or if they're on a specialized/strict diet
• Separate and spacious play yards for individual, one-on-one playtimes with our staff
• Relaxing music and night lights to keep them calm and comfy

• Any form of rawhide or rawhide alternative (choking/internal blockage hazard)
• Pig ears or other similarly-textured treats (choking/internal blockage hazard)
• Cooked or uncooked bones (when dropped on our concrete-epoxy floors they break and/or chip, causing a choking/cut/ingestion hazard)

If any of these items or others we feel will pose a potential safety issue are brought, we will not give them to your pet and keep them with your pet's belongings to give back to you at pick up.

Your pet's safety and well-being is our number one priority and we take it very seriously! 

(See the "Can I bring anything from home for my dog while he boards?" section in FAQ's below)

Our boarding rate for cats is $15/night per cat.  For families with three or more pets, we offer a 10% discount off of the boarding rate. Price does not change for cats staying in the same or separate runs and is not based off pet or run size.
Note: We do not take diabetic cats, any cats requiring any other form of subcutaneous medications, cats that have seizures and are on seizure medication or cats actively on chemo meds. We advise medical-boarding for cats with these or other serious health issues so they're properly monitored and have medical attention readily available if needed. 

All cats are to be 16+ weeks of age and have completed all series of booster shots. Proof of current Distemper and Rabies vaccinations are required to be emailed from you or your veterinary office or brought in to us prior to their arrival to ensure all requirements are met. Any missing or overdue vaccinations will prevent them staying with us so be sure we have up to date records!

*Please Note: We no longer require the Feline Leukemia vaccination but we recommend getting it done as a precaution since we take both indoor and outdoor cats (booster needs to be complete to take effect).

• Individual three-chambered kitty-condos or tiered cages for older/less active cats
• Window views to watch the birds and the sunset
• Air conditioned and heated year round
• Separate area away from the dog kennel to give them peace and quiet
• Beds, blankets, dishes all provided (you're welcome to bring toys/their own bedding)
• We provide Friskies/Fancy Feast wet and dry food as needed at no extra charge but we advise bringing their own regular food to avoid tummy upset (fridge/freezer available for wet food storage/homecooked meals)
• Relaxing music plays day/night with night lights to keep them calm and comfy

Our day-board rate is $15/day per pet. This is just a day-stay in the kennel or cattery, meaning no overnight. We recommend day-boarding your pet if:

• they've never stayed at a kennel before
• have anxiety/separation issues you're concerned about while they'll be staying
• you have a recent rescue pet so that they may better acclimate to the boarding environment and know that you're coming back for them - we encourage this as the kennel can be reminiscent of the shelter and your pet may get the wrong idea

Boarding can be a lot on some pets so we want to make sure they're as comfortable as possible while they stay with us! Kennel stress can negatively affect your pet both physically and mentally so if you want them to be at ease while here, get used to us and the environment then we highly recommend day-boarding at least once or twice as their drop off date approaches to keep the positive experience fresh in their mind. 

This is also a good way to get your pet out of the house if you're having company over, will be having work done on the house or just need them to get out of your hair for a bit! 

• Same drop off/pick up hours apply
• Same vaccine requirements as stated above

Grooming appointments are offered Monday - Saturday.

Peak seasons such as summertime and major holidays book up very quickly so make sure you call to make an appointment in advance or book your next one at pick up! Saturday groom appointments fill very quickly as well and can have a lengthy wait as we're only open until 2pm - please book in advance! 

We ask everyone to drop off at 9am and we will call you when your dog is ready. If you need a later drop off time or for your dog to be done by a certain time, please let us know! How fast we get them done depends on how busy the day is, if you show on time, their cooperation, breed/condition of their coat and what you've requested to be done. We always try to go as fast as we can but doing the job right means taking the time to do so. 

Calling to book a nail trim appointment is preferred but walk-ins are welcome (Mon-Fri, 10am - 3pm and Sat. 10am-1pm). It's best to to call ahead to make sure a groomer is still in - once they've completed their grooming appointments for the day, they head out so we can't guarantee they'll be available later in the day. Appointments made after 9am are preferred to avoid the morning rush of arrivals and we're able to get to you in a timely manner.

We do not take walk-in grooming or bath appointments. We also kindly ask for 24-48hrs notice of a cancellation so we may try to fill your spot. No-Shows/Repeated cancellations are noted on your account - please keep in mind that our groomers work off commission! 

*NOTE: WE NO LONGER OFFER ANY GROOMING SERVICES FOR CATS

Dogs are to beat least 16 weeks old and current on their Distemper and Rabies vaccinations for grooming services (booster series for puppies must be complete). The Bordetella (Kennel Cough) vaccine is not required for grooming dogs but is suggested. Proof of current vaccines are to be emailed or brought in to us prior to their arrival and when updated - please ensure we have current records so we may continue helping Fido stay fresh! Failure to provide current records will prevent us from providing any services to your pet.

As well as current vaccines, the state of Connecticut also requires that we obtain proof of your dog's current town license. Please have a hardcopy of the registration handy to email or bring in, we cannot accept just the tag alone. 

• Dog Grooming (long-haired breeds: bath, brush, coat cut/trim, nail trim, ear cleaning/plucking)
• Dog Bathing (short-haired breeds: bath, brush, nail trim, ear cleaning)
• Dog Nail Trims (available Mon-Fri 10am - 3pm & Sat. 10am-1pm)  *please call ahead to make sure a groomer is still available if you don't have an appointment!*
• Additional services available upon request and by appointment such as anal gland expression, pad trimming, sanitary trimming, ear cleaning, etc. 
• We do not brush teeth 

NOTE: Elderly and obese dogs tend to have a very difficult time for grooming - if we feel your dog isn't able to handle the process, for their own safety, we will stop and ask you to come pick them up. Not only can grooming be a lengthy process but it requires them to do a lot of standing, changing positions to get the proper cut, etc. It's a lot on them and sometimes it's just too much, resulting in general distress. If your dog is elderly or obese and having a hard time, it's best to not put them through it and do your best to keep them clean and trimmed at home. We'll always do what we can, we want them feeling and looking good as well but their safety and comfort is our top priority and we simply won't risk it. 

• Dog Grooming: price varies depending on breed, temperament, coat condition and type of cut desired 
• Dog Bathing: price varies depending on breed, temperament, and coat condition
• Dog Nail Trims/Additional Services: $12/per pet & per service
• Feel free to give us a call or email for a quote!

*Please Note: All grooming prices are subject to tax and may increase at any time to keep up with costs of products. Difficult dogs or dogs in severe condition may be charged more. 

We strictly use Nature's Specialties brand shampoo in various types for both it's high quality and it's gentle, natural formula. We use what is best for your pet's coat and skin health but please let us know if they have any sensitivities or if you have any concerns such as dry/flaky skin, flea infestation or odor. You are welcomed and advised to bring your own veterinarian-prescribed medicated shampoo if needed (we will not use store/off brand shampoos). 

We also sell smaller retail-sized bottles of Nature's Specialties shampoo for at-home use as well as various brushes to keep up on your home-grooming in between appointments! 

It's vital to your pet's health and happiness to keep them up on regular grooming appointments as well as keeping up on home-maintenance like regular brushing. Get your puppies in while they're young for a "Puppy Basics" groom so they can begin and get used to the process! Depending on your dog's breed and lifestyle, professional grooming should take place every 6-8 weeks or every 8-10 weeks. Grooming too often can dry out their skin but letting your dog go for too long not only gives them an unkempt appearance but is incredibly uncomfortable for them. 

Long hairs get twisted, matted and tangled, pulling on their skin that pinches and aches with every move and touch.  Besides being painful, matted fur cuts off air flow and skin becomes greasy, infected, and smelly which ultimately causes skin irritation; dirty ears get infected and bothersome, long nails make it difficult and painful for your dog to walk and it's hard to find any lumps and bumps or fleas/ticks your dog may have that need to be checked out - a nasty ripple effect that can lead to other health issues and an overall poor quality of life for your pet. Please know what your breed's requirements are to keep them on a regular schedule (see "What type of grooming is best for my dog's breed?" in FAQ's below). 

The longer you wait, the more work it is for us to get them to where they should be, the more expensive it'll be to do, and the more your pet will have to go through which is no fun for them or us - they'll feel and look great afterwards but it's a lot on them to both be in that poor state and go through the required grooming process.

We can't always give you the cut you desire for your pet if their coat is in poor condition - generally a shave-down or a shorter cut will be required to re-start the growth process at which point regular appointments and at-home care need to be made and adhered to. We do what we can with what we have to work with! Your pet's safety and well-being is always priority.

* We reserve the right to refuse/report grooming services for any health/safety reasons

* SEVERE CASES CAN BE CONSIDERED NEGLECT AND BE REPORTED TO A LOCAL ANIMAL CONTROL OFFICER. If you're having difficulty keeping up with grooming, veterinary care or otherwise - please reach out for assistance, help is available if you ask! Responsible pet-ownership entails keeping your pet happy and healthy, inside and out!